FAQ

“Giclée” refers to a high standard of printing where the art prints are produced using pigment based inks and archival, cotton rag paper. Prints of this high quality will typically last for at least 25 years without fading or yellowing. Due to the cotton rag nature of the paper it is not unusual to see small white dots on the prints. The white dots are usually only noticeable on very close inspection, and are generally not noticeable when framed behind glass and hung. The colours on our prints are surprisingly vibrant and we have received a huge amount of praise for the quality of the prints. It took us nearly a year to find the printer we wanted to work with and we are incredibly proud of the results. 

The A series of paper sizes is an international standard, used widely in the UK, Europe and many other countries internationally.

You can find more information about this on our print sizes page.

Yes we are happy to accommodate different dimensions to the standard sizes offered. Please get in touch to let us know your request and we can provide a quote. Any custom sizes will be added to our monthly print order from our supplier and so delivery times for custom orders will be longer than our usual service.

At quieter times we can accommodate requests for custom design work, past examples include changing the colour of the surfer’s hair or surfboard. Larger projects such as depicting a friend’s surf van and also replicating a client’s photo of their favourite beach at sunset in our style have also been undertaken. If you have a design in mind and some reference photos please get in touch. We will quote based on the standard price of the print size you want plus £15 an hour for the design time.

Yes where some customers have needed a small amount trimmed off the white border we have been happy to do this. Just contact us before you order to double check this is possible for the design and size you would like. If not possible we can advise on ordering in a custom size print.

Please contact us with your location so we can give you a quote for the print and postage costs. When packaged the prints are larger than a standard parcel size and so incur increased postage costs, especially when posting outside of the UK. Once the price is confirmed we will send you a link to purchase the print through.

We usually re-stock our prints once per month.  If the print you want to buy is not in stock in the size you want, please contact us and we can advise you when it will be back in stock.

We have a number of discount codes available to use.  Just enter the relevant code at the checkout for your discount to be applied:

3PRINTS - Buy any 3 prints or more and get 15% off all prints
3CARDS - Buy any 3 cards or more and get 20% off all cards
2MUGS - Buy any 2 enamel mugs or more and get 5% off them both
4MUGS - Buy any 4 enamel mugs or more and get 10% off all mugs

Unfortunately not.  as sale items are already discounted, you cannot use the multi-buy discount codes on these items.

Yes, we ship globally.  Please see our shipping policy for more details.

Please see our shipping policy for more details on delivery charges.

Please see our refund and returns policy for more information on refunds and returns.